Legal Document

930ok Privacy Policy

A complete description of how your personal information is collected, stored, and kept secure is provided here.

Last Updated: January 1, 2026

This privacy policy applies to all users of the 930ok platform. By using this platform, you are considered to have accepted the terms of this policy.

930ok ("we", "our", "platform") places the highest importance on your privacy. This privacy policy describes what information we collect when you use our website or services, how that information is used, and how it is kept secure.

Please read this document carefully before registering on our platform. If any changes are made to this policy, we will notify you in a timely manner.

What Information We Collect

We collect the following types of information for the purpose of account registration and service delivery on 930ok:

1.1 Personal Identification Information

Full name and date of birth
Email address
National ID number or passport number (for age verification)
Current address
Occupation and source of income (where applicable)

1.2 Financial Information

bKash, Nagad, Rocket, or Upay account number
Bank account details (for bank transfers)
Deposit and withdrawal history
Transaction amounts and dates

1.3 Technical and Usage Information

IP address and device identification information
Browser type and operating system
Platform access time and session duration
Pages visited and links clicked
Information collected through cookies and similar tracking technologies

Purpose of Data Collection

930ok collects and processes user information only for lawful and specific purposes. We use information collected under your privacy policy for the following reasons:

For account creation, verification, and management
To restrict access for those under 21 years of age through age verification
To process deposit and withdrawal transactions
To provide bonuses and promotional offers
To provide customer service and support
To prevent fraud, money laundering, and unauthorized activity
To improve platform security and performance
To comply with applicable laws and regulations
To implement responsible gambling policies
To personalize services and experience according to your preferences

Data Storage and Security

930ok takes the highest technical and administrative measures to keep your personal information secure. Our security framework operates at the following levels:

3.1 Technical Security

Use of 256-bit SSL encryption technology for all data transmissions
Application of advanced encryption algorithms for stored data
Server protection through firewalls and intrusion detection systems
Regular security audits and vulnerability assessments
Two-factor authentication facility

3.2 Administrative Security

Only authorized staff may access users' sensitive information
Regular training for staff on data protection
Strict internal policies followed in data processing
A rapid response plan is in place for data breach incidents

However, no data transmission over the internet can be guaranteed to be completely secure. We make every effort, but we cannot guarantee complete security.

Sharing Information with Third Parties

930ok never sells your personal information for commercial purposes. We may share information with third parties in the following limited circumstances:

With payment processing service providers (bKash, Nagad, Rocket, Upay, banks) — only to complete transactions
With identity verification and fraud prevention services
Upon request from competent authorities as part of legal obligations
Under court orders or lawful legal processes
With platform technical service providers who operate under data confidentiality agreements

Our technology partners as third parties operate under strict data processing agreements and are obligated to use your information only for specified purposes.

Cookies and Tracking Technology

Our platform uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
Functional Cookies: Used to remember your preferences and settings.
Analytical Cookies: Help monitor platform usage and improve performance.
Security Cookies: Used for fraud detection and account protection.

You can reject cookies by changing your browser settings, although this may limit some features of the platform.

Data Retention Period

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or as required by legal obligations:

Active account information: For the entire duration the account remains active
Transaction records: Minimum 5 years as required by law
Customer service communications: Up to 3 years
After account closure: For the period determined to meet legal requirements

Once the specified period has ended, we securely delete your information or anonymize it in a way that cannot be recovered.

User Rights

As a registered user on 930ok, you have the following rights over your own information:

Right of Access: The right to know what information we have stored about you.
Right to Rectification: The right to request correction of incomplete or incorrect information.
Right to Erasure: The right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
Right to Portability: The right to receive a copy of your information in a readable format.
Right to Object: The right to object to the processing of your information for specific purposes.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 business days.

Privacy of Minors

930ok is a platform operated solely for those aged 21 or above. We do not knowingly collect personal information from any person under the age of 21.

The age verification process is an essential part of our registration procedure. If we become aware that a minor has provided us with information, we will immediately delete that information and close the associated account.

International Data Transfers

Your information may be stored or processed on servers outside Bangladesh as required to provide our services. In all cases we ensure that:

Necessary safeguards are in place for all data transfers
Our service partners comply with international data protection standards
The principles of this privacy policy apply to the processing of your information

Policy Changes and Updates

930ok reserves the right to update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

Displaying a notification when you log in to the platform
Sending a notice to your registered email address
Changing the "Last Updated" date at the top of this page

Continued use of the platform after changes are made will be considered acceptance of the new policy. Therefore, it is advised to visit this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

Contact Information

Email: [email protected]

Live Chat: 24/7 support available in Bengali

Response Time: Email inquiries are generally replied to within 1 business day

Send any formal data privacy requests by email. We will respond within a maximum of 30 business days after verifying your identity.

This privacy policy applies only to the 930ok platform. If you navigate from our platform to a third-party website, that website's own privacy policy will apply, for which we are not responsible.