930ok Terms and Conditions

By using the 930ok website and its related services, you automatically agree to follow these terms and conditions. This document is considered a legal agreement between you and 930ok. Please read the entire document fully before registering and before completing any financial transaction.

By opening an account, playing games, placing bets, or using any service on the 930ok platform, you confirm that you have understood all provisions of these terms and that you are bound to follow them.

To open an account at 930ok, the following conditions must be met:

• You must be at least 21 years old.
• Each person may open only one account. Multiple accounts (duplicate accounts) are strictly prohibited.
• All information provided at the time of registration must be truthful, complete, and up to date.
• You must use a bank account or mobile financial service account in your own name (such as bKash, Nagad, Rocket).
• Placing bets on behalf of a third party or using a third party's funds is strictly prohibited.

Maintaining account security is entirely the user's responsibility. The password must be kept confidential and any unauthorized access to the account must be reported to the 930ok support team immediately.

To keep the 930ok platform safe and transparent, we reserve the right to verify customers' identities. At any time we may request any one or more of the following documents:

• A scanned copy of your National ID (NID) or passport.
• Proof of address documents (utility bill, bank statement, etc.).
• Proof of ownership of the payment method (mobile banking screenshot or photo of bank card).

If the required documents are not submitted within the specified time, the account may be temporarily suspended or permanently closed and the balance may be withheld.

The following rules apply to financial transactions on 930ok:

• Minimum deposit amount: ৳500 (per method).
• Minimum withdrawal amount: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• The deposit method and the withdrawal method must be the same.
• Cryptocurrency or any other unauthorized payment method is not accepted.

930ok reserves the right to suspend any withdrawal request to investigate suspicious transactions. All deposit and withdrawal transactions are secured by SSL encryption technology.

The following conditions apply to the use of 930ok bonuses and promotions:

• Welcome bonus: 200% bonus on the first deposit, up to a maximum of ৳15,000.
• A 20x wagering requirement must be met before the welcome bonus can be withdrawn.
• Each bonus may have its own validity period, minimum wagering requirement, and list of eligible games.
• If bonuses are abused through multiple accounts, all bonuses and winnings will be cancelled.
• 930ok reserves the right to change, suspend, or cancel any bonus offer.
• Bonuses are for personal use only and cannot be transferred to others.

The 930ok VIP program has four tiers, each offering different benefits:

• Bronze: Weekly cashback of up to 0.2%. Entry-level tier for regular players.
• Silver: Weekly cashback of up to 0.5%. For consistent and active players.
• Gold: Weekly cashback of up to 0.8%. For experienced and dedicated players.
• Platinum: Weekly cashback of up to 1.0%. Elite tier with the highest benefits and priority service.

VIP tier changes are based on the consistency of your activity and your loyalty to the platform. Cashback is added to your account on a weekly basis. 930ok reserves the right to change the terms of the VIP program.

The following activities are strictly prohibited on the 930ok platform:

• Opening multiple accounts or abusing the bonus system.
• Playing using software, bots, scripts, or any other automated method.
• Any form of manipulation, fraud, or exploitation of system vulnerabilities.
• Using the platform for money laundering or any illegal activity.
• Colluding with other users to gain an unfair advantage.
• Placing bets using a third party's account or on behalf of a third party.
• Deliberately exploiting technical vulnerabilities of the platform.

Violating these prohibitions will result in immediate account closure, forfeiture of all balances and winnings, and the matter being reported to law enforcement if necessary.

The following rules must be followed when playing games and placing bets on 930ok:

• A bet once confirmed cannot be changed or cancelled.
• 930ok reserves the right to cancel a round or bet if an abnormal result occurs due to a technical error.
• For sports betting, payment may be held until the official result is announced.
• For live games, the dealer's decision is final, except in cases of technical error.
• The game providers' own terms and conditions may apply.

All games are operated according to fair play principles. Our game results are verifiable and determined by a neutral process.

930ok may temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Registering with false or misleading information.
• Failure to cooperate with identity verification.
• Suspicious financial activity is observed.
• The user requests to close their own account.
• A self-exclusion request is made under the responsible gaming policy.

Users may also request account closure at any time by contacting us via 24/7 live chat or email. The opportunity to withdraw any legitimately earned balance will be provided before the account is closed, unless a forfeiture decision has been made due to a policy violation.

930ok is deeply committed to responsible gambling. We believe that gaming should be a means of enjoyment, not a source of problems.

• Users can set deposit limits, betting limits, and loss limits on their own accounts.
• The option to request a cooling-off period or self-exclusion is available.
• If you feel you are experiencing a gambling problem, contact our support team immediately.
• It is the responsibility of parents and guardians to ensure that minors do not use the platform.

For more information, visit our Responsible Gaming page.

930ok places the highest importance on protecting users' personal information. To learn more about our data collection, use, and storage policy, please read our Privacy Policy page.

• Your personal information is not sold to third parties.
• All data is secured by SSL encryption technology.
• Information may be shared with authorities in cases of legal obligation.
• Details about our cookie policy are included in our Privacy Policy.

If you have any dispute or complaint, please contact our support team first. We aim to resolve all complaints fairly and promptly.

• An initial response will be provided within 7 business days of receiving a complaint.
• For complex matters, additional time may be required to complete the investigation.
• During the investigation, the relevant account or transaction may be temporarily suspended.
• 930ok's decision will be considered final, but users may seek any remedy through legal channels.

For contact, use 24/7 live chat or email: [email protected].

930ok is not responsible for:

• Disruption to games or bets due to loss of internet connection or device issues.
• Delays in transactions caused by third-party payment providers.
• Account security breaches resulting from the user's own negligence.
• Issues arising from a temporary service suspension due to legal reasons.
• Service disruption caused by unexpected technical errors.

930ok always makes every effort to provide a reliable and uninterrupted service, but temporary disruptions due to technical reasons may not always be fully avoidable.

930ok reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:

• A notice will be posted on the platform.
• A notification may be sent to the registered email address.
• The date on which the updated terms take effect will be stated.

Continued use of the platform after any changes means you have accepted the updated terms. You are therefore encouraged to check this page regularly.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live chat: available 24/7, support is provided in Bengali.
• Email: [email protected]

Our support team is always ready to help resolve your issues. For more information, visit our FAQ page or read our About Us page.